Enterprise Insight Analysis

A centralized resource and incident management system aimed at ensuring the functioning of the organization’s management and operational processes.

The system's management module ensures that all types of technical resources and materials are accounted for and managed, while scheduling is carried out by ensuring the maintenance of shift schedules and the control of the working time planned by employees.

Operational processes include incident management, provision of e-services. Incident management functionality ensures that all incidents are recorded and maintained. The system also maintains information on all types of assignments for users to perform their duties. The maintenance of information on e-services, i.e. the processing of applications and applications registered in the system and received from the external systems.
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